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HCLTech is hiring Learner Support / Training Coordinator

HCLTech is looking for an energetic and detail-oriented Training Coordinator to support its HCL–EdTech learning programs. This role focuses on ensuring a seamless learning journey for participants through effective coordination, assessment management, and operational support.

📍 Employment Details

• Location: Techzone 4, Greater Noida West, Uttar Pradesh.

• Mode of Work: Work From Office.

• Employment Type: Third-party payroll.

• Department: HCL–EdTech.

🧾 Key Responsibilities & Tasks

• •Learner Support: Handle and support participants throughout their entire learning journey.

• •Batch Management: Manage daily schedules, batch operations, and overall coordination.

• •Assessment Oversight: Conduct and track assessments to ensure timely closure.

• •Data Tracking: Monitor attendance, learner engagement, and LMS usage.

• •Trainer Coordination: Collaborate with trainers to ensure smooth session delivery.

• •Reporting: Prepare weekly and monthly reports and dashboards.

• •Feedback Management: Collect and consolidate feedback from learners for program improvement.

🛠 Required Qualifications & Skills

• •Education: Full-time Graduation is required.

• •Experience: 3 to 5 years of relevant experience in training operations.

• •Technical Tools: Strong knowledge of MS Office, with a specific focus on Excel for reporting.

• •LMS Knowledge: Previous experience in LMS (Learning Management System) administration is a significant plus.

• •Soft Skills: Strong communication, multitasking abilities, and stakeholder management skills.

📈 Required Skills & Proficiency Levels

1. •Training Operations (Advanced): Ability to manage end-to-end training logistics, from scheduling to batch closure.

2. •Data Management & Excel (High): Proficient in creating dashboards and reports to track attendance and engagement.

3. •Stakeholder Management (Advanced): Effectively coordinating between learners, trainers, and program leads.

4. •LMS Administration (Intermediate): Managing digital learning platforms and tracking user progress.

5. •Participant Handling (High): Engaging with learners to resolve queries and support their journey.

💼 Experience Level Required

• Experience Category: Mid-Level Professional.

• Years of Experience: A minimum of 3 to 5 years of relevant experience is mandatory.

• Focus: This is not an entry-level role; it requires someone who has previously managed training batches and understands EdTech operations.

📩 How to Apply

Interested candidates should send their updated CV to: 📧 Email: harsh_g@hcltech.com