<h2><strong>Job Overview</strong></h2><p><strong>Job Title:</strong> Associate – Operations</p><p> <strong>Company:</strong> Allstate</p><p><strong>Job Location:</strong> Bangalore, Karnataka, India</p><p> <strong>Work Mode:</strong> Hybrid (Weekly in-office + remote)</p><h2><strong>Key Responsibilities</strong></h2><ul><li>Handle moderate to complex customer inquiries related to policies and billing</li><li>Manage inbound/outbound calls, emails, correspondence, and service transfers</li><li>Accurately update and track customer information in internal databases</li><li>Process policy changes and service requests with high accuracy</li></ul><h2><strong>Salary / Compensation</strong></h2><ul><li>As per company standards</li></ul><h2><strong>Work Details</strong></h2><ul><li><strong>Work Schedule:</strong> Hybrid (Fixed weekly schedule)</li></ul><h2><strong>Eligibility Criteria</strong></h2><h3><strong>Age</strong></h3><ul><li>As per company policy</li></ul><h3><strong>Education</strong></h3><ul><li>High School Diploma or GED (Preferred)</li><li>Equivalent education and experience combination may be considered</li></ul><h3><strong>Experience</strong></h3><ul><li>0–2 years in customer service, operations, or related roles (Preferred)</li><li>Freshers are welcomed</li></ul>

SarthiQ

Associate – Operations

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