Job Role - customer Relationship Manager (CRM) Intern

Company: Truely Marry

Location: Greater Lucknow Area (Lucknow / Kanpur / Fatehpur)

Employment Type: Internship

Department: Sales & Customer Relationship

🔹 About the Company

Truely Marry is an Indian matrimonial platform focused on helping individuals find compatible life partners through personalized matchmaking and relationship support services.

🔹 Role Overview

The Customer Relationship Manager (CRM) Intern will support the sales and customer relationship team in managing client interactions, maintaining records, and ensuring a smooth customer experience.

This role is ideal for freshers or students looking to build hands-on experience in client handling, communication, and CRM operations.

🔹 Key Responsibilities

•Interact with clients to understand their requirements and preferences.

•Maintain and update customer data using CRM tools and MS Excel.

•Conduct regular follow-ups with prospective and existing clients.

•Assist in onboarding new customers onto the platform.

•Coordinate with internal teams to ensure timely service delivery.

•Handle customer queries and provide appropriate solutions.

•Support sales activities and relationship-building initiatives.

🔹 Required Skills & Qualifications

•Graduate or pursuing graduation in any discipline.

•Strong verbal and written communication skills.

•Basic knowledge of MS Excel and computer applications.

•Good interpersonal and convincing skills.

•Customer-focused approach.

•Ability to work in a team environment.

🔹 Preferred Candidate Profile

•Freshers with good communication skills.

•Candidates interested in Sales, Business Development, or Customer Relationship roles.

•Proactive, confident, and result-oriented individuals.

🔹 Benefits

•Hands-on industry exposure.

•Skill development in CRM and client management.

•Performance-based incentives (if applicable).

•Opportunity for full-time role based on performance.