Job Overview

Impac Services is conducting bulk hiring for US and UK captive units for the role of Customer Care Executive. The role involves handling international voice customer support, resolving customer queries, and maintaining high service standards for global clients.

This position is suitable for freshers and early-career candidates with strong English communication skills who want to start a career in the BPO / call center industry.

Key Responsibilities

• Handle inbound voice calls from international customers.
• Resolve customer queries related to services, products, or technical issues.
• Maintain professional communication and customer satisfaction.
• Provide clear information about products, services, or policies.
• Ensure quick resolution and positive customer experience.

Salary / Compensation

• Annual salary range: ₹2.5 LPA – ₹4.5 LPA
• Additional benefits:
• Both-side cab facility
• 5-day work week
• 2 weekly offs

Work Details

• Role: Customer Care Executive
• Company: Impac Services
• Location: Noida and Gurugram, India
• Job Type: Full-time

Eligibility Criteria

Age

• Not specified

Education

• Undergraduate or Graduate candidates

Experience

• 0 – 4 years
• Freshers can apply