Job Title: Customer Care Executive (CCE)

Job Summary: Entry-level role handling customer inquiries, calls, and complaints while ensuring client satisfaction and maintaining service records.

Role & Responsibilities:

Handle inbound and outbound customer calls

Provide service information and resolve complaints

Maintain customer records and follow-ups

Escalate complex issues and meet call targets

Pay: Competitive salary + performance incentives

Experience: 0–1 year (freshers can apply)

Location: Sarvodaya Nagar, Kanpur (on-site)

Experience/Eligibility:

Graduate in any stream

Good Hindi & English communication skills

Basic computer/MS Office knowledge

Customer-focused attitude and problem-solving skills