Customer Service Associate

Firstsource is seeking motivated entry-level professionals for the role of Graduate Trainee / Associate. This position is designed for recent graduates who are eager to launch their careers in a structured, learning-oriented corporate environment. The organization offers a fair, transparent, and merit-based hiring process with a 100% "touch-less" digital recruitment journey.

Key Employment Details

• Work Location: Pan India (Offices in Bengaluru, Mumbai, Hyderabad, and Chennai).
• Work Schedule: 5-day week.

Job Responsibilities

• Operational Support: Support team objectives within a vibrant and collaborative work culture.
• Professional Development: Engage in a structured learning environment to build foundational industry skills.
• Project Participation: Contribute to innovative projects that drive company growth.
• Career Mapping: Actively participate in the defined path for career progression within the organization.

Candidate Qualifications & Eligibility

• Education: Must be a Graduate fresher.
• Batch Eligibility: Ideally suited for recently graduates.
• Technical Readiness: Ability to navigate a fully online hiring process—from application to offer letter.

Preferred Attributes

• Growth Mindset: An eagerness to start a professional career and learn new systems.
• Integrity: Adherence to a merit-based environment and awareness of fraudulent hiring practices.
• Innovation: A desire to work in a team that values new ideas and growth.

Location Hubs

Candidates will be associated with one of the following regional offices:

• Bengaluru: Brigade Tech Garden, Brookfield.
• Mumbai: Athena Mindspace, Malad (W).
• Hyderabad: BSR Tech Park, Nanakaramguda.
• Chennai: ETA Technopark SEZ, Navalur.