<h2><strong>Job Overview</strong></h2><p><strong>Role:</strong> Customer Service Associate – Voice</p><p> <strong>Company:</strong> Firstsource Solutions</p><p> <strong>Location:</strong> Bengaluru, Karnataka</p><h2><strong>Key Responsibilities</strong></h2><ul><li>Handle customer inquiries via <strong>phone, email, and chat</strong> professionally and efficiently</li><li>Resolve customer issues related to <strong>products, services, billing, and general inquiries</strong></li><li>Demonstrate empathy and maintain a customer-first approach</li><li>Follow up proactively to ensure <strong>complete resolution and customer satisfaction</strong></li></ul><h2><strong>Salary / Compensation</strong></h2><ul><li><strong>Salary:</strong> Not disclosed by Firstsource</li></ul><h2><strong>Work Details</strong></h2><ul><li><strong>Work Mode:</strong> On-site</li></ul><h2><strong>Eligibility Criteria</strong></h2><h3><strong>Age</strong></h3><ul><li>As per company norms</li></ul><h3><strong>Education</strong></h3><ul><li><strong>Graduate Fresher</strong> OR</li><li><strong>Undergraduate with minimum 2 years of experience</strong></li></ul><h3><strong>Experience</strong></h3><ul><li>Prior customer service experience preferred</li><li>Freshers are eligible</li></ul><p><br></p>

SarthiQ

Customer Service Associate

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