<h2><strong>Job Overview</strong></h2><p><strong>Job Title:</strong> Customer Service Executive</p><p> <strong>Company:</strong> HSBC</p><p> <strong>Job Type:</strong> Full-time</p><p> <strong>Work Style:</strong> Hybrid Worker</p><h2><strong>Job Location</strong></h2><p><strong>Location:</strong> <strong>Hyderabad, India</strong></p><p> <strong>Work Mode:</strong> Hybrid (Office + Remote)</p><h2><strong>Key Responsibilities</strong></h2><ul><li>Handle inbound and outbound customer calls professionally and courteously</li><li>Resolve customer issues at first contact wherever possible</li><li>Deliver services in line with customer expectations and HSBC values</li><li>Offer value-added products based on customer needs analysis</li><li>Ensure customer understanding of products and services</li></ul><h2><strong>Salary / Compensation</strong></h2><ul><li>As per HSBC company standards</li><li>Performance-based growth opportunities</li></ul><h2><strong>Work Details</strong></h2><ul><li><strong>Working Model:</strong> Hybrid</li><li><strong>Office Location:</strong> Hyderabad</li><li><strong>Shift Type:</strong> Flexible / Rotational shifts</li></ul><h2><strong>Eligibility Criteria</strong></h2><h3><strong>Age</strong></h3><ul><li>Must be of legal working age</li></ul><h3><strong>Education</strong></h3><ul><li>Minimum <strong>High School Diploma</strong> required</li></ul><h3><strong>Experience</strong></h3><ul><li>Customer service / call center experience preferred</li><li>Freshers with strong communication skills may be considered</li></ul>

SarthiQ

Customer Service Executive

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