Job Overview

• Deliver high-quality customer support via Voice & Non-Voice channels
• Handle customer queries, complaints & follow-ups professionally
• Work from Office (Mandatory – Gurgaon location)
• Meet performance, productivity & quality benchmarks
• Maintain accurate documentation of customer interactions

Role

• Handle inbound/outbound customer calls
• Provide support via voice and non-voice processes
• Follow up with customers for issue resolution
• Meet assigned targets within defined timelines
• Log all interactions accurately in CRM/tools

Salary

• Not Disclosed (Depends on experience & company standards)

Location

• Gurgaon (Work From Office – Mandatory)

Work Timing

• Full-Time Role
• Rotational shifts (Day/Night shifts possible)
• Fast-paced, target-driven environment

Eligibility

Qualification

• Undergraduate or Graduate in any discipline