Job Description

• Ensure accurate and timely processing of participant payments
• Identify, resolve, and prevent payment errors and delays
• Analyze payment workflows and drive process improvements
• Maintain payment records and prepare reports
• Communicate payment status and resolutions to stakeholders
• Ensure compliance with policies, regulations, and risk controls

Role

• Payment processing and monitoring
• Error investigation and resolution
• Process analysis and improvement
• Reporting and documentation
• Stakeholder communication
• Compliance and risk management