CityMall is hiring a Program Manager – CEO Office to work directly with the CEO on strategic planning and execution of high-impact business initiatives. The role involves managing cross-functional projects, tracking key priorities, and ensuring alignment across Product, Operations, Marketing, Finance, and Community teams. The candidate will drive initiatives such as market expansion, private label development, supply chain optimisation, and organisational efficiency while supporting leadership in decision-making through data-driven insights.

🎯 Key Responsibilities:

• Drive execution of strategic projects from planning to delivery

• Coordinate with multiple departments to ensure project alignment

• Track KPIs, performance metrics, and business goals

• Support CEO in strategic decisions and operational planning

• Lead initiatives like new market entry and supply chain improvements

• Identify operational gaps and recommend process improvements

• Prepare reports, dashboards, and leadership presentations

🛠️ Required Skills:

• Strong project & program management skills

• Strategic thinking and problem-solving ability

• Data analysis and business understanding

• Stakeholder management & cross-functional coordination

• Excellent communication and presentation skills

• Ability to work in fast-paced startup environments

✅ Preferred Qualifications:

• Experience in consulting, strategy, operations, or startup roles

• Familiarity with e-commerce or marketplace businesses

• Strong analytical mindset and leadership exposure