<h2><strong>Job Overview</strong></h2><p><strong>Company:</strong> Kyndryl</p><p> <strong>Job Title:</strong> Quality Manager (Tech Quality Specialist)</p><p> <strong>Job Type:</strong> Full-Time</p><p> <strong>Work Mode:</strong> In-Person</p><p> <strong>Location:</strong> Noida, Uttar Pradesh, India</p><h2><strong>Key Responsibilities</strong></h2><ul><li>Drive quality assurance initiatives across the Software Development Life Cycle (SDLC)</li><li>Monitor and improve Quality Call Process and Documentation Check Process</li><li>Conduct call monitoring, ticket audits, and provide actionable feedback</li><li>Perform Root Cause Analysis (RCA) to identify and eliminate recurring defects</li></ul><h2><strong>Salary / Compensation</strong></h2><ul><li>Not disclosed</li></ul><h2><strong>Eligibility Criteria</strong></h2><h3><strong>Education</strong></h3><ul><li>Bachelor’s degree in Computer Science, Information Security, or related field (Preferred)</li></ul><h3><strong>Experience</strong></h3><ul><li>Experience working across SDLC stages</li><li>Familiarity with quality frameworks (ISO, CMMI) is beneficial</li><li>Freshers with required skills are welcome</li></ul>

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