Job Overview

• Lead shift operations at Amazon Delivery Center (DC)
• Support DC Manager in driving operational plans & performance
• Manage transportation & last-mile delivery operations
• Drive store/channel partner acquisition, onboarding & growth
• Ensure operational excellence, customer satisfaction & network health
• Handle escalations and ensure smooth day-to-day execution

Role

• Account Identification & Acquisition: Market mapping and onboarding of new retail/IHS stores
• Account Management: Develop and execute strategic growth plans for channel partners
• Field Visits: Visit assigned stores regularly (daily/weekly/monthly targets)
• Training & Coaching: Train stores on Amazon processes, SOPs & operating models

Salary

• Not Disclosed (As per Amazon standards & experience level)

Location

• Ghaziabad, Uttar Pradesh

Work Timing

• Full-Time Role
• Shift-based operations (Delivery Center environment)
• May require extended hours / availability for escalations

Eligibility

Basic Qualification:

• Experience with Microsoft Office products & applications

Preferred Qualification:

• Bachelor’s Degree