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Technical Support Engineer

Qualys

Pune, India
Full-time
Not disclosed
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Job Description

Job Overview

Job Title: Technical Support Engineer

Company: Qualys

Job Type: Full-time

Job Location: Pune, India

Experience: 0–2 Years

Key Responsibilities

  • Provide technical support for Qualys security applications via phone, email, and MS Teams
  • Troubleshoot customer-reported issues on SaaS-based security platforms
  • Communicate clearly and professionally with customers throughout issue resolution
  • Collaborate with Engineering and QA teams to resolve complex technical issues

Salary / Compensation

  • As per company standards (not disclosed)

Work Details

  • Work Mode: On-site

Eligibility Criteria

Age

  • As per company policy

Education

  • Bachelor’s degree in:
  • Computer Science
  • Information Technology
  • Cybersecurity
  • Or equivalent discipline

Experience

  • 0–2 years in:
  • Technical Support
  • IT Support
  • Networking
  • System Administration

Required Skills

networking knowledge TCP/IP, OSI Model, DNSBasic scripting (Bash, Python)knowledge of Linux/Unix or Windows OSUnderstanding of APIs and RegexSupport tools: Salesforce, Jira, Zendesk

Job Insights

Deadline2/28/2026
Application StatusActive

Other Opportunities

No other opportunities available at the moment.