
Technical Support Engineer
Qualys
Pune, India
Full-time
Not disclosed
Calculating...
Job Description
Job Overview
Job Title: Technical Support Engineer
Company: Qualys
Job Type: Full-time
Job Location: Pune, India
Experience: 0–2 Years
Key Responsibilities
- Provide technical support for Qualys security applications via phone, email, and MS Teams
- Troubleshoot customer-reported issues on SaaS-based security platforms
- Communicate clearly and professionally with customers throughout issue resolution
- Collaborate with Engineering and QA teams to resolve complex technical issues
Salary / Compensation
- As per company standards (not disclosed)
Work Details
- Work Mode: On-site
Eligibility Criteria
Age
- As per company policy
Education
- Bachelor’s degree in:
- Computer Science
- Information Technology
- Cybersecurity
- Or equivalent discipline
Experience
- 0–2 years in:
- Technical Support
- IT Support
- Networking
- System Administration
Required Skills
networking knowledge TCP/IP, OSI Model, DNSBasic scripting (Bash, Python)knowledge of Linux/Unix or Windows OSUnderstanding of APIs and RegexSupport tools: Salesforce, Jira, Zendesk
Job Insights
Deadline2/28/2026
Application StatusActive
Other Opportunities
No other opportunities available at the moment.